Frequently Asked Questions

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What Are Some Things You Can Help Me Teach My Dog?

This is up to you, and you can tailor your session(s) to your lifestyle. However some common requests are
  • Teaching your dog to go to a bed or mat calmly and waiting for a release
  • Coming inside calmly and settling down quickly
  • Not entering the house unless invited (even with the door left open)
  • Not trying to escape and bolt when you open the front door or the side gate
  • Stopping them from nipping or mouthing you or your kids
  • Accepting having something taken away from them
  • Calmly accepting being brushed or checked over
  • Travelling in the car calmly
  • Walking calmly on the lead beside or behind you, without pulling or being over-reactive when faced with a distraction (such as another dog/person/bike)
  • Not losing their mind when they see the lead or the car keys
  • Greeting guests calmly and waiting politely until you invite them over to say hello
  • Not jumping up on people
  • Not demanding things such as attention, food, playtime, pats or to come inside – waiting calmly and politely instead
  • Boundaries and limitation around the home – such as not going into the kitchen, staying away when people are eating, not going into certain rooms etc
  • Rules, such as staying off the furniture unless invited
  • Don’t chase the cat
  • Being calm when asked eg near young children, hot coffee or elderly people
  • Coming when called – no matter what!
  • Requests such as back, leave, wait and come.
  • Not to steal things such as socks, undies, the remote etc
  • Surrendering items from their mouth

What Hours Are You Available?

Trainers are available on weekdays and weekends from 8.00 am to 8.00 pm.

Which Suburbs Do You Cover?

We travel to any suburb within an hour of the city centre in these locations – Adelaide, Brisbane, Gold Coast, Cairns, Melbourne and Canberra. If you are just outside these city limits please check with us.

Can More Than One Person Be at the Consult?

Yes! We encourage all members of the family to be present, and anyone else who is involved with your dog eg your dog walker or people who regularly care for your dog, so everyone is on the same page. Very young children are welcome, however if they are likely to distract you from learning and being involved, it may be a good idea to organise a babysitter for this time J

How Many Sessions Will I Need?

Many clients only need the one consult to achieve noticeable changes in their dog’s behaviour and attitude, and there is no obligation to have us back. However, for dogs with more complex issues, or for more advanced or specific training, we recommend having one or two follow-up consults. These consults are 2 hours long and are as required, with no specific time frame. After a 3rd consult you will receive our life time support guarantee which includes unlimited phone, email and hands-on support.

Can My Other Dog Be There? (even though we don’t need that dog trained)

Yes, we encourage your whole pack to be present so we can see the big picture. It is common for one dog to trigger behaviours in another and for a holistic assessment this is preferable

Do you Use Check Chains?

We encourage you to use whatever tools you are comfortable with as long as they are used humanely. We use a variety of methods and equipment to support learning. We use front connecting harnesses, flat collars, material slip collars and head halters as different dogs and different behaviours need different approaches, and you are always consulted and are in control at all times. We will never scare or intimidate a dog by using a method that is too ‘strong’ for their temperament or level of training. We usually experiment with different methods so you can see which works best for you and your dog. What works for one does not mean it will work for another.

Do You Use Positive Only or Delta Training?

We believe that dogs, just like children, need a balance of positive reinforcement and discipline (meaning “to teach”) to be stable and fulfilled, and develop into happy and balanced members of society. Boundaries, limitation and saying “no” is just as important as praise and reward and each has its place and correct application. Punishment, violence, fear, intimidation or threatening behaviour has no place in building healthy relationships, however many behavioural issues can also be caused through providing too much reward or lack of discipline! It is the way it is done that matters and we can show you how to give your dog the right balance to foster trust and respect and help you achieve loving leader status!

How is Sitdropstay Different To Group ‘Obedience’ Classes?

From years of experience we find that one-on-one personalised training in the home environment consistently gives superior results compared to group classes, which is why we offer this exclusively. We believe it is your day to day contact and personal rituals that teach your dog what is expected of them, builds your relationship, defines roles, develops attitudes and allows your personal lifestyle and dynamics to influence and shape key behaviours. Your dogs is forming and maintaining an opinion of you and your leadership abilities whenever you are together, so make your valuable time count! Group classes are a great way to enrich or add to this foundation and to offer additional stimulation, teach exercises and tricks, and to have fun together, in a similar way to enrolling your child in sports. It is complimentary to good parenting, not a substitute. Most are not designed or able to address behavioural issues or to educate and empower you as the owner.

Will My Dog Be Trained When You Leave?

Clients will almost always notice big shifts in their dog’s behaviour from the day we are there, and some behaviours do disappear immediately! However, you as the owner are responsible for maintaining and continuing the relationship and new behaviours (both yours and your dog’s) indefinitely. The effort and length of time required will be up to various factors, such as how long the behaviour has been going on, why it developed in the first place, your dog’s unique personality and your lifestyle etc. Most changes don’t require a huge effort or amount of time, it is more about “doing the same thing differently”. A good example of this is walking your dog differently or greeting guests differently. This takes no more effort or time but creates a different outcome. It does however need to be continued or the old behaviours will likely come back. We may prescribe more exercise for eg so this is something that will require more ongoing effort, but you will find that it reduces stress in other areas so is very worthwhile. A dog is a little like a “toddler for life” so please understand that although our trainers may seem to do wonders while we are there, it is important that you keep it going and develop new habits yourselves. Empowering you is our priority. For more serious issues you may need up to 3 sessions to help the behaviour(s) shift to a level where you can continue this process or achieve maintenance on your own, and our guarantee after this 3rd session means you will always have hands on or phone support and advice if you need us.

Do Home Consults Mean That All the Training Is Only Done at Home? My Dog Is Good at Home, It’s Only When We Go Out That He Doesn’t Listen!

We can and do take your dog out and about and to public places if this is where the issues are. We usually recommend that we start at home and then go out, however we can meet you at the park, beach, shopping centre or workplace if you prefer. People are often surprised to learn that many of the messages that their dog receives that actually do contribute to the negative outside behaviours are accidentally communicated by us WELL BEFORE THE BEHAVIOUR HAPPENS. In other words, even if you think the problems begin once you leave the house, this is often not the case. It is vital to realise that if you want to influence your dog where-ever you are, and have wiling co-operation, you need to first establish yourself as a worthy, loving leader. If your dog is struggling with self-control, is easily distracted, is protective or jealous, fearful of unknown places/dogs/people, has dog or people aggression, no respect for you when off the leash, pulls on the lead, it is almost guaranteed that these behaviours are somehow directly related to how your dog sees you in general, and how they feel about you and your ability to lead them. Are you leaving the house as a leader? The behaviours that follow can be profoundly affected by this. Your dog is looking for certain behaviours and signs from you to impress them that you are worthy of leading their pack and are capable of make decisions on their behalf. It makes sense that the home environment holds massive leverage here and we can help you identify where these messages are being miscommunicated (often on a daily basis) and therefore shift the ‘power’ and give you the upper hand. A good analogy might be when we see parents at a restaurant or shopping centre with children who have no self control, are hyperactive, rude or highly anxious, we can safely assume that there are ALREADY issues and areas that could be improved in these relationships! These parents (god bless them) are clearly struggling with trust and respect and this starts at home, not once they reach the restaurant.

How Do I Pay?

Payment is on the day, and can be cash, online transfer or credit card.

Will You Travel To Another City If I Organise a Group?

Yes. Our trainers are usually happy to travel to you if you have a group of 6 or more. If you are struggling with numbers, contact your local dog club, Meet-Up group, put up an ad at your local vet or share on Facebook J

Do You Run Retreats, Clinics, Demonstrations or Workshops?

Yes. With our advanced knowledge of dog psychology and behaviour, our services can benefit a wide range of dog related clubs and businesses, such as vets and vet nurses, pet shop staff, foster carers, puppy schools, groomers, shelters, council workers and breeders. We are highly flexible in what we can offer you so please call head office to discuss. We also offer workshops and retreats from our property near Byron Bay, N.S.W. Please check the website for more information.

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